Checked Baggage | ITA Airways (2024)

SIGN IN TO VOLARE X

Dear customer,
before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.
ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country.

Everything you need to know about packing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

Each baggage can have a maximum size of 158 cm(the sum of height + width + depth) and a maximumweight of23 or 32 kg, depending on the travel class and destination as detailed in the following table.

Travel classBaggage
Lightno baggage
Economy
1 x 23 kg
2 X 23 kg from/to Japan
Premium Economy2 x 23 kg
Business2 x 32 kg
Comfort (Rome-Milan)2 x 23 kg

USEFUL INFORMATION

WARNING:For many flight destinations there are specific restrictions on the transportation of specific items, equipment or devices. In certain instances carrying these items in a country may result in the application of sanctions. For further information we kindly invite passengers to verify with the country’s consular authorities the existence of any possible restriction before departure.

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem.

Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size.

Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number at least one day before flight departure.

Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg.

ITA Airways 's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance.

If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

DECLARATION OF VALUE

ITA Airways 's liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items.

You may, if you wish, extend the coverage offered by ITA Airwaysby paying an additional fee for a “declaration of value” for which an excess baggage ticket is issued citing the number of the tag on the baggage containing the item(s) of value.

The liability limits for each piece of checked baggage, both on entirely domestic or international flights, can be increased to EUR 500 by paying EUR 50 for each piece of baggage. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations.

The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of ITA Airways’s General Conditions of Carriage. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above.

ITA Airwayscannot accept a declaration of value for checked baggage if it will be transported by another airline along any part of the flight itinerary.

EXCESS WEIGHT CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

DestinationExcess weight1
Domestic flights60 Eur / 75 Usd
Europe and North Africa(excl. Egypt)60 Eur / 75 Usd
From Europe and North Africa to Egypt and viceversa75 Eur /90 Usd
From Europe and North Africa to Tel Aviv and viceversa75 Eur / 90 Usd
From Europe, North Africa, the Middle East to Tokyo,Sao Paulo, Buenos Aires and viceversa100 Eur / 125 Usd
Rest of the world100 Eur /125 Usd

1Values are in: EUR (from Europe, East Europe) or USD (from USA and/or any other country not listed before). The prices shown can vary based oh the point of origin of the travel.

EXCESS PIECE CHARGES

The following tables, divided by fare class, indicate costs for an extra piece of baggage or for a second or third piece of baggage.

ECONOMY LIGHT

Below are the costs for one piece of checked baggage and for a second or third piece of baggage:

Route

Excess piece charges

(1° piece of baggage)

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

Price valid up to 8 days before departurePrice valid within 7 days before departurePrice valid up to 8 days before departurePrice valid within 7 days before departurePrice valid up to 8 days before departurePrice valid within 7 days before departure
Italy60 Eur / 75 Usd
70 Eur / 75 Usd
75 Eur / 85 Usd
85 Eur / 90 Usd180 Eur / 200 Usd200 Eur / 220 Usd
Europe, Algeria, Morocco, Israel and Tunisia70 Eur / 75 Usd
80 Eur / 85 Usd
85 Eur / 90 Usd95 Eur / 105 Usd200 Eur / 220 Usd220 Eur / 240 Usd
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra100 Eur / 120 Usd120 Eur / 140 Usd130 Eur / 150 Usd140 Eur / 160 Usd250 Eur / 280 Usd250 Eur / 280 Usd
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto120 Eur / 140 Usd
140 Eur / 160 Usd
180 Eur / 200 Usd220 Eur / 240 Usd250 Eur / 280 Usd250 Eur / 280 Usd
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco130 Eur / 150 Usd150 Eur / 170 Usd190 Eur / 210 Usd230 Eur / 250 Usd250 Eur / 280 Usd250 Eur / 280 Usd
  • Hand baggage that exceeds the permitted weight or size or baggage to be put in the hold is subject to a payment, per direction for the first bag;
  • In the case of onward travel with codeshare flights operated by Air France, KLM and Delta partners, the purchase of baggage is only possible at the airport (ticket offices and airport check-in) where the journey begins. The standard baggage allowance is applied for additional checked baggage;
  • It is not possible to purchase baggage online or through call centers at the reduced fare for flights operated by other carriers or departing from the following airports:Tirana, Pantelleria, Lampedusa, Palma de Mallorca, Minorca, Split, Ibiza.
  • The fares apply for each direction of travel (e.g. outbound trip and inbound trip).
  • The price can vary based on the moment of purchase of the baggage service.
  • Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.

ECONOMY CLASSIC

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

Airport and Online Check-inOther channelAirport and Online Check-inOther channel
Italy85 Eur / 90 Usd
65 Eur / 75 Usd
200 Eur / 220 Usd
150 Eur / 170 Usd
Europe, Algeria, Morocco, Israel and Tunisia95 Eur / 105 Usd
75 Eur / 85 Usd
220 Eur / 240 Usd180 Eur / 200 Usd
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra140 Eur / 160 Usd120 Eur / 130 Usd250 Eur / 280 Usd200 Eur / 220 Usd
Miami, Boston, Nuova Delhi, Malé, New York, Washington, Chicago, Toronto220 Eur / 240 Usd
150 Eur / 170 Usd
250 Eur / 280 Usd200 Eur / 220 Usd
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco230 Eur / 250 Usd160 Eur / 180 Usd
250 Eur / 280 Usd200 Eur / 220 Usd

ECONOMY CLASSIC PLUS

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

Airport and Online Check-inOther channelAirport and Online Check-inOther channel
Italy----
----
200 Eur / 220 Usd
150 Eur / 170 Usd
Europe, Algeria, Morocco, Israel and Tunisia----
----220 Eur / 240 Usd180 Eur / 200 Usd
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra140 Eur / 160 Usd100 Eur / 110 Usd250 Eur / 280 Usd200 Eur / 220 Usd
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto220 Eur / 240 Usd
120 Eur / 140 Usd
250 Eur / 280 Usd200 Eur / 220 Usd
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco230 Eur / 250 Usd130 Eur / 145 Usd
250 Eur / 280 Usd200 Eur / 220 Usd

ECONOMY FLEX

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

Airport and Online Check-inOther channelAirport and Online Check-inOther channel
Italy85 Eur / 90 Usd
55 Eur / 65 Usd
200 Eur / 220 Usd
150 Eur / 170 Usd
Europe, Algeria, Morocco, Israel and Tunisia95 Eur / 105 Usd
60 Eur /75 Usd
220 Eur / 240 Usd180 Eur / 200 Usd
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra140 Eur / 160 Usd90 Eur / 100 Usd250 Eur / 280 Usd200 Eur / 220 Usd
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto220 Eur / 240 Usd
100 Eur / 110 Usd
250 Eur / 280 Usd200 Eur / 220 Usd
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco230 Eur / 250 Usd110 Eur / 125 Usd
250 Eur / 280 Usd200 Eur / 220 Usd

BUSINESS, PREMIUM ECONOMY E SUPERIOR

Route

Excess piece charges

(3° piece of baggage)

Airport and Online Check-inOther channel
Italy200 Eur / 220 Usd
150 Eur / 170 Usd
Europe, Algeria, Morocco, Israel and Tunisia220 Eur / 240 Usd180 Eur / 200 Usd
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra250 Eur / 280 Usd200 Eur / 220 Usd
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto250 Eur / 280 Usd200 Eur / 220 Usd
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco250 Eur / 280 Usd200 Eur / 220 Usd

EXCESS SIZE CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

DestinationExcess charge*
Domestic flights60 Eur/ 75 Usdd
Europe, North Africa and Egypt80 Eur /100 Usd
Rest of the world300 Eur / 370 Usd

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

USA

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

DestinationExcess charge*
All (except Egypt)100 Usd/85 Eur
To/from Egypt200 Usd/150 Eur

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

DestinationExcess charge*
All300 Usd/250 Eur

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

ITEMS PROHIBITED IN THE HOLD

The following items are not permitted in checked baggage: electronic cigarettes, safety matches, small cigarette lighter (permitted only on one’s person) power banks, and spare lithium ion batteries.

Size, weight, and quantities on code share flights

For code share flights, the baggage policy of the Partner Carrier operating the flight applies throughout the travel itinerary if entirely operated by the Partner.

For more information on the baggage policy for connecting flights operated by different carriers, please contact the Customer Center.

The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States.

See the rules of our Partner Carriers:

Partner SkyTeam - Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern,CSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air

Altri Partner - Air Baltic, Air Corsica, Air Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia

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Checked Baggage | ITA Airways (2024)

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