Summary
The VPN allows campus users to connect to the UNLV network while off of campus. This may be required to access certain websites, file shares, and other applications available only on campus.
Body
VPN stands for Virtual Private Network. VPN allows for a virtual encrypted connection to UNLV's network across the Internet. This link allows the transfer of information and data securely, giving access to campus resources that would otherwise be inaccessible. When connected to VPN, all Internet traffic is routed via the campus network.
The UNLV VPN is used by Faculty, Staff, and Students who need remote access to UNLV desktops on campus, as well as access to UNLV websites and systems that are not accessible from off campus.
Connecting to VPNmay cause slower Internet speed
When using the VPN, all network traffic on your device is routed to UNLVfirst, and then the Internet. This will likely cause your Internet speeds to drop and cause some pages to take longer to load as all traffic must pass through the UNLV network.
Connecting to theVPNisnot requiredfor the following tasks:
- Accessing X and Y Drives usingRebelfiles
- Accessing Workday, WebCampus, UNLVMail/Rebelmail, or Library databases
- Joining online meetings
Connecting to the VPNis requiredfor the following tasks:
- Accessing specific servers, databases, or applications on campus
- Using RebelApps (VMwareHorizon) to connect to campus computers
- Connecting to your office desktop using Microsoft Remote Desktop
OIT requests users to refrain from using the VPNwhen not required and disconnect when it is no longer needed.
Requesting VPNAccess
All active Faculty/Staff and students currently enrolled in classes automatically have access to the VPN. Group and Operator accounts do not have VPNaccess. Guest Accounts must have VPNaccess requested by their sponsor. For questions or for assistance with gaining access,contact theIT Help Desk.
Installing and Connecting to VPN
To connect to the VPN, you will need to download and install theFortiClientVPNon each device that you need to connect to the VPN. Verify your device meets the system requirements.
First, download the FortiClientVPN client for your operating system. Please ensure you are downloading from the "FortiClient VPN" section on the downloads page, and not the 32/64 bit installer at the top of the page for example. See Below
Download FortiClientVPN client
Once downloaded:
- Run the file from your downloads
- Follow the on-screen instructions to install the client
- On macOS, selectAllowwhen prompted to add VPN Configurations
- On macOS, you may also need to grant additional permissions to load
- OpenSystem Preferences / System Settings>Privacy & Security
- SelectAllownear the message"FortiTraywas blocked from loading"
- On macOS, selectAllowwhen prompted to add VPN Configurations
- LaunchFortiClient VPN from the Start Menu or Applications folder
- Acknowledge the agreement
You'll see a notice to upgrade to the full version to access additional features and technical support. This is normal and does not affect connecting to the VPN. Support is provided by the IT Help Desk.
- SelectConfigure VPN
- Enter the connection information:
- VPN: SSL-VPN
- Name: UNLV VPN
- Remote Gateway: secure.unlv.edu
- SelectEnable Single Sign On(SSO) for VPNTunnel
- SelectSave
- SelectSAMLLogin to begin VPNconnection
- Sign in with your ACE Account
- Once connected, feel free to close the client, it will continue to run in the background.
To disconnect, reopen FortiClientVPN, then selectDisconnect.
To re-connect in the future, openFortiClientVPN, selectSAMLLogin, then follow the instructions to complete sign in.
macOS may require Full Disk Access
On macOS devices, FortiClient may request Full Disk Access for FortiClient to work. This is because FortiClient has additional functions that other customers use for device security. UNLV does not use this function and does not collect data from your device.You may choose to disable Full Disk Access, however FortiClient may prompt you to re-enable it, or may not work.
- In the upper-left toolbar, select theApple menu, then System Settings(or System Preferences)
- SelectPrivacy & Security
- SelectFull Disk Access
- Uncheck or turn off both fctservctl2and FortiClient
- When prompted, selectIgnoreto quit and re-open FortiClient.
- In the upper-right of the toolbar, open the FortiClient icon, then selectShutdown FortiClient
- Reopen FortiClient from Finder or Launchpad
You may be prompted to enable Full Disk Access in the future. These notifications can be ignored.
Note: If you are on a Mac, you may also need to go into settings > privacy and security > scroll down until you see "details" > turn on the slider for Fortinet
If all steps above fail, please use the local installer .exelocated inX:\Software Repository\CS_DFS\NEW SOFTWARE\TESTING\FortiClientVPN Local Windows Installer
First, download the FortiClientVPN client for your operating system.
Download FortiClientVPN client
Once installed to your device:
- OpenFortiClient VPN
You'll see a notice to upgrade to the full version to access additional features and technical support. This is normal and does not affect connecting to the VPN. Support is provided by the IT Help Desk.
- SelectAllowto receive notifications
- Notifications are used to notify you about your VPNconnection status
- SelectI acceptto the terms of service and support agreement
- SelectAllowwhen prompted to Add VPNConfigurations. You will be prompted for your device passcode.
- SelectConnections
- SelectAdd Configuration...
- Add the following configuration:
- Name: UNLVVPN
- Host: secure.unlv.edu
- Port: 443(default)
- SSO:Enabled
- SelectSave
- Back on the start screen, connect to the VPNby turning on theVPNswitch
- Sign in with your ACE Account
You can leave the app once connected. You will notice the VPNindicator appear at the top of your device.
To disconnect, openFortiClient VPNand turn off VPN.
To connect in the future, openFortiClient VPNand turn onVPN.
First, download the FortiClientVPN client for your operating system.
Download FortiClientVPN client
Once installed to your device:
- OpenFortiClient
You'll see a notice to upgrade to the full version to access additional features and technical support. This is normal and does not affect connecting to the VPN. Support is provided by the IT Help Desk.
- EnterUNLV VPN for the connection name
- SelectSSL VPN
- SelectCreate
- SelectServers
- Entersecure.unlv.edu
- SelectSingle Sign On
- SelectEnabled
- Your configuration should look like this:
- To connect to the VPN, select themenu icon(three lines) in the upper right
- SelectVPN
- Select theUNLV VPN, then selectConnect
- Sign in with your ACE Account
You will notice the VPNindicator appear at the top of your device. To disconnect, openFortiClientand selectDisconnect.
To connect in the future, openFortiClient and select Connectfor UNLV VPN.
Limited Linux Support
Connecting to VPNusing Linux requires a distribution with a GUI and a web browser. You won't be able to sign in with a terminal alone. Due to the wide variations of Linux distributions, OITcan only provide limited support for Linux devices connecting to the VPN.
First, download the FortiClientVPN client for your operating system.
Download FortiClientVPN client
Once downloaded:
- The FortiClient VPN can be installed using the following command. <installer-file> should be replaced with the installer file name. Example:
sudo dpkg -i forticlient_vpn_7.0.7.0246_amd64.deb- Ubuntu/ DEB installations:
sudo dpkg -i <installer-file> - Fedora / RPM installations:
sudo dnf install <installer-file>
- Ubuntu/ DEB installations:
- Once installed, refer to the configuration instructions for Windows and macOSabove.
Uninstalling VPN
If you need to uninstall FortiClient, make sure to use the proper uninstallers.
OnWindows, FortiClient can be uninstalled in Settings > Apps or in the Control Panel.
On macOS, FortiClient can be uninstalled by running the FortiClient Uninstallerapp which should be in your Applications folder.
OnmacOS, the FortiClient app and uninstaller will appear"locked" which is normal. You must use theFortiClient Uninstallerapp to remove FortiClient.
Fortinet VPN Install: UNLV Self Service
UNLV managed devices will have the capability to use the "UNLV Self Service" application to install Fortinet VPN
Mac OS
1. Open UNLV Self Service Application from the Dock or under theApplicationsfolder
2.Run the Make Me An Admin policy to elevate your account with temporary admin access to accept software installation modifications
3. Once you click run, you should see the following notification
4.Select Install under the FortinetVPN option in UNLV Self Service Application (located in Featured section and under Standard Software category)
5. The following notification will appear when the installation starts
followed by background notifications that may appear
6. If Prompted, Please select Allow to configure VPN connections on your computer. This step may request your local Username and Password credentials to complete.
7. When the installation is complete,Please verify that UNLV VPNis an option to connect from the Fortinet icon in the menu bar
Need Additional Help?
For additional assistance, please visit theNetwork and Wireless Connectivityknowledge base for additional articles or select aRelated Serviceto submit a support ticket. You can also contact theIT Help Desk.
Details
Details
Article ID: 714
Created
Tue 2/15/22 12:07 AM
Modified
Tue 5/21/24 4:27 PM
Attachments
Attachments (1) Sort By: Sort Attachments ByName Sort Attachments ByDate
vpn.plist Computer
Mon 11/13/23 1:44 PM
;
